After that my parcel was reached to me with in … But even then i would assume, based on this appalling service and experience, that my item would not be found in the service centre. Rescheduled delivery via MyYodel, which was confirmed by email didn’t even take place. Do you agree with Yodel’s star rating? We also work with Fastway Couriers, Guernsey Post, and Jersey Post for our deliveries to the Republic of Ireland and … These cookies do not store any personal information. It says on Yodel tracking service that my parcel will arrive by 9pm today. Whilst we appreciate you providing feedback, we do not feel that this is reflective of Yodel's customer service values. Yodel use couriers that state they have attempted delivery when they haven’t since i was outside my property for the time that they say the ‘left a card’ (which also has not happened). No you fucking didn't Yodel, I've been waiting for t…, RT @LukeAFC86: @SiTheGooner84 @Hermesparcels Quite lucky with our local Hermes delivery lady, she’s lovely. We also use third-party cookies that help us analyze and understand how you use this website. I have no sofa cover. They feel sorry for the acts of the delivery person and proper action was initiated against the concerned. I called and text the driver, no response. A total lie on both counts. This site uses Akismet to reduce spam. Why be so dishonest? The webchat transcript with Yodel is shocking - you can actually see them trying to fob me off. We'll assume you're ok with this, but you can opt-out if you wish. Parcel delivery and tracking FAQs. RT @alhutch94: My Yodel parcel has been out for delivery for 5 hours, and he was only 10 drops away at the time. Customer service. Yodel say they delivered my parcel (sofa cover ordered from ebay). Learn how your comment data is processed. the fact that any Joe with a van can work for them as a delivery … Too big. There’s been no end of news coverage for ridiculous scenarios involving incompetent Yodel workers. Absolutely disgusting service. This nonsense yodel can lie for continent they don't deliver package, I waited for them twice no flash light of delivery man I went to their office they insulted me if not for I have to put star before I can comment they what no star horrible company ever in uk beware of them. Click to share on Twitter (Opens in new window), Click to share on Facebook (Opens in new window). Waited over a week to see this happen. But opting out of some of these cookies may affect your browsing experience. Phone calls to Yodel produce empty guarantees because nobody ‘gets back to you with an update’. A new scam involving a mobile phone delivery has seen unsuspecting victims lose hundreds of pounds out of pocket, say reports. Their customer services talk the talk but nothing more. Yodel is committed to providing the best possible service to our customers and we believe that this is an isolated incident. Necessary cookies are absolutely essential for the website to function properly. Do you agree with Yodel’s star rating? This website uses cookies to improve your experience while you navigate through the website. This website uses cookies to improve your experience. I have been expecting a delivery today. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Learn how your comment data is processed. They have a signature (a squiggle that anyone could have done). If I know when ordering something that Yodel will be the courier, I will place my order elsewhere - where anyone but Yodel is the courier. Rating Details. Yodel is a fucking disgrace when it comes to courier/delivery companies. Seller attempting to send me small parcel from USA. Delivery company Yodel has been flooded with thousands of complaints and drivers say working for them is like 'modern day slavery' as they warn others not to work for the firm. i think they are telling me porky pies again. Registered Office: Second Floor, Atlantic Pavilion, Albert Dock, Liverpool, Merseyside, L3 4AE. Fact: Yodel make it difficult for customers to get a response. Very bad taste and loss of confidence in couriers generally. Yodel Delivery Service reviews: Order going missing. It is privately owned by the … Ordered child's school uniform (which is a whole other BP about school changing dress code and requiring all new outfits for everyone at the school) and paid extra for next day delivery because I … I have a massive problem with Y…, RT @GlynPenrice: Is Gavin using his Amazon Prime next day delivery account so we receive everything we need on Monday ? 1.0 . No delivery card, nothing left with neighbours. I have had endless issues with them from not delivery my packages when they should, to drivers lying about delivering packages and claiming either they have or “I have not been in” when they tried. This website uses cookies to improve your experience while you navigate through the website. This category only includes cookies that ensures basic functionalities and security features of the website. Tripod ordered from Jessop's constant lies from Yodel about delivery time needed for wifes birthday, missed the birthday delivery eventually arrived once it had an excursion around Lancashire from one van to another and apparently signed for at one stage, what a samples. I’ve wasted 3 days in total waiting at home and £15 in phone calls to Yodel which would’ve better spent getting a taxi to the non-contactable Preston Service Centre. Late delivery. If you need help or advice about your Yodel parcel delivery or collection, click through to find answers to any parcel query. Did have Hermes last year but some doofus delivery guy actually put the box my refuse bin right in fron…, RT @Nayexus: "we tried to deliver your parcel today but couldn't access the property" Day 2, delivery card left in letter box, door bell not rung, door not knocked, parcel returned to depot. I was in the house about 1m from front door. I have a massive problem with Y…, RT @GlynPenrice: Is Gavin using his Amazon Prime next day delivery account so we receive everything we need on Monday ? Complain Number 2 for delivery of a replacement … Yet no one by that name lived in Elizabeth’s house and no one was home at the time the courier, Yodel, claimed to have delivered the parcel. Fact: For every one Yodel success story, where a delivery has gone well, there will be hundreds where Yodel … They get 50-60p per parcel. YODEL: (n) a second rate courier company, the drivers seem to be handpicked from societies worst thieves, liars and twits who are self employed delivery drivers in bashed up cars and vans, they will make the rules up as they go along ,pretending to have delivered your items, pretending to have left a card, and … The driver has been “interviewed” and apparently I am lying… yodel is the worst delivery company i orderd a washer from littlewoods on a 3 day delivery on the 11/5/13 no one comfirmed a delivery date with me so they left a card i arranged another delivery date they said it would come on the 20/5/13 so i waited in all day and it never showed so gt in touch again finally it … TL;DR version - Yodel have forged my wife's signature so they didn't need to deliver something. In all day and saw van actually pass my house, looking. This site uses Akismet to reduce spam. Their customer services talk the talk but nothing more. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. VM says contact Yodel, Yodel say contact VM. They have a signature (a squiggle that anyone could have done). Rescheduled delivery via MyYodel, which was confirmed by email didn’t even take place. It is mandatory to procure user consent prior to running these cookies on your website. Day 1, parcel delivered to wrong address. I wouldn't mind the delays, it's the lies that annoy me . Fact: Yodel causes customers a lot of grief, stress and hassle, because many, thought not all, Yodel drivers can't seem to do their job properly. Yodel is a delivery service company in the United Kingdom, and is one of the largest couriers along with Royal Mail. It was originally known as the Home Delivery Network, until it acquired the B2B and B2C operations of DHL Express UK and thereafter, re branded itself as Yodel in May 2010. Yodel Delivery Network Limited provides a delivery service to Company's Clients and is the data controller those personal data provided by Yodel's' Clients. i rang up this morning and a woman said she was very sorry for the inconvenience, and that she would pass on my phone number so i was aware at … They didn’t. Someone was in all afternoon. You also have the option to opt-out of these cookies. | Read 254,221-254,240 Reviews out … Yodel use couriers that state they have attempted delivery when they haven’t since i was outside my property for the time that they say the ‘left a card’ (which also has not happened). Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. No you fucking didn't Yodel, I've been waiting for t…, RT @LukeAFC86: @SiTheGooner84 @Hermesparcels Quite lucky with our local Hermes delivery lady, she’s lovely. But opting out of some of these cookies may affect your browsing experience. This website uses cookies to improve your experience. These cookies do not store any personal information. It is mandatory to procure user consent prior to running these cookies on your website. All in all i have still not received my item even though i’ve been at home on the two occasions the courier has stated i wasn’t in. Yodel is the biggest delivery service in the country outside of Royal Mail, delivering 170m parcels a year. Diversity of Products or Services. These cookies will be stored in your browser only with your consent. We also use third-party cookies that help us analyze and understand how you use this website. Click to share on Twitter (Opens in new window), Click to share on Facebook (Opens in new window). YODEL driver says I am lying about delivery. If you have a choice of who delivers your packages when purchasing, always avoid Yodel. Yodel delivers millions of parcels every week to every postcode across the UK. We'll assume you're ok with this, but you can opt-out if you wish. Did not try to deliver. Poor service from Yodel. I placed an order with Zooplus and selected DPD as my courier of choice - never … Yodel’s first response was to tell them to contact the seller for reimbursement, while eBay told them to contact the courier. Did have Hermes last year but some doofus delivery guy actually put the box my refuse bin right in fron…, RT @Nayexus: "we tried to deliver your parcel today but couldn't access the property" I brought the matter before the top authorities of the Yode/ company after visiting . | Read 256,861-256,880 Reviews out … But when they lie about saying they have just tried to deliver to your house and you are sat inside and know the van has been nowhere near then they have no integrity. It says on Yodel tracking service that my parcel will arrive by 9pm today. The ebay seller is aggressive. Details . You also have the option to opt-out of these cookies. ... Yodel - Lying about attempting delivery. These cookies will be stored in your browser only with your consent. Hi all, I was due to have a cot delivered today by Yodel, only to be told via online tracking that the package had been left with a neighbour, which As the UK's leading parcel delivery company, Yodel is contracted by the majority of the UK's top retailers to deliver orders into stores and direct to consumers. So I spent the next hour each talking to VM and Yodel. 10.30, they change the status to "attempted delivery, but property was inaccessible". YODEL lied about trying to deliver. Notify me of follow-up comments by email. Day 3, I am waiting, last of three delivery attempts. It is three steps from pavement to my front door. ... Why do they feel the need to lie? I fancy he is more…. But they have no answer to this question . That’s why we have more than 50 sites nationwide to help get your parcel delivered on time, no matter where you need it to be. I've always used the yodel option as it was free and parcels have taken approx 5 days to get to me.They lost my last parcel-the delivery man (who is the regular man and not someone who didn't know where my house is)delivered it to a totally different address and lied and said he'd delivered it to my neighbour.My neighbour often takes in parcels when I'm not in and wouldn't lie … I ordered it weeks ago! Ebay alot Yodel as courier. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Yodel Delivery Network Limited's website is www.yodel.co.uk. Some tell of items flung over hedges or left with fictional neighbours. This category only includes cookies that ensures basic functionalities and security features of the website. My drop is 45 out of 43 ap…, RT @cookster101: @lee_spoons Yodel. Yodel delivery drivers get crap money and try to do too many deliveries. Check out what 286,991 people have written so far, and share your own experience. My drop is 45 out of 43 ap…, RT @cookster101: @lee_spoons Yodel. Non delivery. Check out what 287,383 people have written so far, and share your own experience. Paid for next day delivery.. on the day of delivery I used the tracking app and to my surprise the parcel was sent to Warrington delivery hub when I live in the south east of the UK. Again, Yodel lie about delivery and deliver to wrong address Once again, appalling experience with Yodel. Necessary cookies are absolutely essential for the website to function properly. Notify me of follow-up comments by email. This clealy showed me that they were telling lie. I’m angry and want some sort of compensation for the useless phone calls and days i’ve wasted off work waiting for this courier who’s lied about trying to deliver! Ordered a product and was given a tracking number for Yodel. Complaint. So I have a Yodel delivery due today. I have been expecting a delivery today. Many Thanks, Yodel I have been waiting all day for a delivery, check the status at 8:15pm and it claims they attempted delivery, put a card through the door and have returned the delivery to the parcel office, yet not a single car has driven into our residents … The driver has been “interviewed” and apparently I am lying. At 10am it showed as being given to a driver. RT @alhutch94: My Yodel parcel has been out for delivery for 5 hours, and he was only 10 drops away at the time. Yodel say they delivered my parcel (sofa cover ordered from ebay). They didn’t. Yodel won the not-so-coveted title of Worst Parcel Delivery Firm in a poll of 11,000 consumers on MoneySavingExpert.com following the Christmas 2016 period. We will take your feedback on-board and investigate this matter further. 0. walterwhite Posts: 43,734. Next thing I receive is an email saying delivery tried and card left! Yodel lies about trying to deliver I can understand things happen, sometimes they are busy and there may be traffic issues. I've checked the webcams, no delivery. I fancy he is more…. Why do Yodel claim attempted delivery and a card left when they haven't?